In addition to standard subscription plans, Perxona also provides add-on and discount options. This article addresses common questions you may encounter, including how to purchase additional AI avatars or voice resources, how to apply discount codes, and the eligibility criteria for seasonal or project-based promotions.
Q1. Can I buy more seats?
Yes, you can purchase additional seats by contacting our Sales team.
Q2. What if I need more conversation minutes?
You can purchase additional conversation minutes directly from your console whenever you need more.
Q3. How are conversation minutes calculated?
For text interactions, minutes are counted from the moment a user sends a message until the AI avatar completes its response. For audio, the timer starts when the user begins recording.
Q4. Are there additional charges or hidden fees?
No. All prices are transparent and shown clearly at checkout. Taxes may apply depending on your location.
Q5. Are there discounts for annual billing?
Yes, the Growth and Pro plans receive a 10% discount for annual billing. The Starter plan is already discounted and saves you $61/year.
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